PRIVACY POLICY

This Privacy Policy explains how NEPEX TECHNOLOGY PRIVATE LIMITED collects, uses, stores, and protects the personal information of individuals who interact with our website, products, or services.

We are committed to maintaining the confidentiality of your information and ensuring transparency in how your data is handled. By using our services, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

Personal information such as name, email address, phone number, and delivery address when you place an order or create an account.
Transaction-related information such as items purchased and payment details. Payment data is handled securely by third-party gateways.
Technical information including device details, browser type, IP address, cookies, and usage patterns.
Communication records such as inquiries or messages sent to our support team.

How We Use Your Information

Your data may be used for the following purposes:

To process and fulfill your orders
To communicate updates related to orders, support, and services
To enhance website performance, usability, and customer experience
To detect fraudulent activity and provide security
To send promotional updates if you choose to receive them

Data Protection and Security

We follow strict security practices to safeguard your information. Data is stored on secure servers and protected through encryption and access controls.

We do not sell, trade, or rent personal information.
Information may be shared with authorized third parties such as payment processors, logistics partners, and service providers solely for order processing.

Your Rights and Choices

You may request access to the information we hold about you.
You may request corrections or deletion of your data when legally permissible.
You may opt out of receiving marketing communication at any time.

For privacy concerns or requests, contact us at technologynepex@gmail.com or 7014841617.